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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Demetrius Dennis

November 19, 2025

5  out of  5
rating by Demetrius Dennis
"I worked with Rachel. She is awesome. She really made sure I understood my insurance policy while also making me feel like a friend. She made the process quick, thorough, and fun."
We responded:
"Thank you for sharing! We’re so glad Rachel could make your insurance experience quick, thorough, and even fun. She’ll be thrilled to hear your kind words!"
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lou lov

November 13, 2025

5  out of  5
rating by lou lov
"excellent service and explanation of coverage offered. Kaylee McPharlin was very professional, with a a very personnel touch, nice to work with, checked all the boxes of a great agent. Thank you!!! Lou and Sherry Lovati"
We responded:
"Thank you so much, Lou and Sherry, for the wonderful review! We’re thrilled to hear that Kaylee provided excellent service and clearly explained all of your coverage options. Her professionalism, attention to detail, and personal touch are qualities we’re very proud of, and we’re glad she made your experience such a positive one. We truly appreciate you choosing our State Farm agency and are always here to help with any auto, home, renters, or life insurance needs you may have. Thank you again for your trust and kind words!"
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Monna Kay

November 6, 2025

5  out of  5
rating by Monna Kay
"My/our Agent is Chris Devita. He walked us through every step of our policy without hesitation, providing additional information when and where needed, no "sales-pitch"...ever. He is truly committed to provide you with exactly what you need. The price is fair and has exceeded our expectations. Thank you ever so much for great service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Chris Devita was able to provide such a positive experience. At our agency, we strive to offer personalized insurance guidance, not sales pitches — and Chris exemplifies that commitment by taking the time to walk clients through every step with care and transparency. We're glad the coverage and pricing exceeded your expectations! Thanks again for trusting us with your insurance needs."
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Dylan Shafer

November 3, 2025

5  out of  5
rating by Dylan Shafer
"Andera Jacovetti is always super helpful when I need to make changes to my policy or have any questions!"
We responded:
"Thank you for the kind words! We’re so glad to hear that Andera Jacovetti has been consistently helpful in assisting with your policy updates and insurance questions. Providing responsive, reliable customer service is something we take pride in, and we’re happy to have Andera on the team delivering that experience. We appreciate you being part of our State Farm family!"
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Wendy Moening

October 25, 2025

5  out of  5
rating by Wendy Moening
"Chris was very helpful. He was able to answer all of my questions and explain everything very well."
We responded:
"Thank you for sharing your experience! We’re glad to hear that Chris was able to answer all of your questions and explain everything clearly. Providing helpful and knowledgeable service is what we strive for, and we’ll be sure to pass along your kind words!"
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Michael McCurdy

October 2, 2025

5  out of  5
rating by Michael McCurdy
"Very helpful and very nice, Britney was great."
We responded:
"Thank you for sharing your experience! We’re glad Britney was able to help and make the process easy for you. We appreciate your feedback!"
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Jerry Baker

September 18, 2025

5  out of  5
rating by Jerry Baker
"Very professional and patient. Saved us a bunch of money on auto and home insurance"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear our team was professional and patient while helping you save on both your auto and home insurance. We truly appreciate your trust in us!"
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Greg Davis

August 12, 2025

5  out of  5
rating by Greg Davis
"Super nice patient people. Explained in detail on both Home/Auto Loans... Especially appreciate Kaylee M. for all her help!"
We responded:
"Hi Greg, we’re so happy to hear about your experience! Thank you for highlighting Kaylee. We’ll be sure to share your kind words with her."
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Talene Weathers

August 9, 2025

2  out of  5
rating by Talene Weathers
"They are ok but every year I have to remind them not to overcharge me for homeowners insurance. No one answers the phone or emails. I have started looking for another insurance agent because of their lack of communication."
We responded:
"Hi Talene, thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. We have spoken with you directly and hope we were able to address your concerns. If there’s anything more we can do to make things right, please let us know. Your satisfaction is very important to us, and we’re committed to improving our service."
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Janet Minx

July 18, 2025

5  out of  5
rating by Janet Minx
"Great service from Chris Devito and he was able to save me a substantial amount of money! The transition was easy and would highly recommend to anyone looking for a new insurance company."
We responded:
"Hi Janet, thank you for your kind words! We're thrilled to hear Chris provided great service and helped save you a substantial amount. We appreciate your recommendation and are always here to make insurance transitions easy and smooth. Thanks for choosing us!"
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Janet McColl

July 15, 2025

5  out of  5
rating by Janet McColl
"I am new to State Farm and am feeling very good about my decision. I've been working with Brittany and she has been more than helpful. She has guided me through numerous challenges with having all my insurance needs addressed. I truly appreciate all the extra time and patience she has put into my new insurance needs. She was able to help me over the phone and computer. I feel like I've known her for years. All my insurance needs, including auto, house and property and life policies are together. It's so much easier now having all my insurance needs with one company. I don't think I have ever felt so genuinely protected against everything. The auto payment from my bank is wonderful. I would highly recommend Brittany at State Farm Insurance for all insurance needs. I'm very pleased with everything Brittany and State Farm Insurance has done for me."
We responded:
"Thank you so much for taking the time to share your experience and for your kind words! We’re thrilled to hear that you feel confident in your decision to join State Farm and that Brittany was able to guide you through the process with care and expertise. We strive to make insurance as simple and comprehensive as possible, and it’s wonderful to know that having all your policies in one place has brought you peace of mind. Brittany is a valued member of our team, and your recommendation means a lot to us. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Welcome to the State Farm family, and thank you for choosing us for your insurance needs!"
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Wayne

July 4, 2025

5  out of  5
rating by Wayne
"Brittany is a pleasure to do business with! She’s very knowledgeable and very helpful!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that you had a great experience with Brittany. Her knowledge and helpfulness are qualities we truly value, and we’ll be sure to share your feedback with her. We look forward to serving you again in the future!"
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Emily Mattison

June 20, 2025

5  out of  5
rating by Emily Mattison
"I was very pleased with the process of obtaining both auto and homeowners insurance with Miranda! Excellent!"
We responded:
"Thank you for the kind words! We're so glad to hear that Miranda made the process of securing both auto and homeowners insurance smooth and pleasant. We truly appreciate your trust and are happy to have you with us!"
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Phoenix Honka

June 17, 2025

5  out of  5
rating by Phoenix Honka
"I worked with Chris Devito and it was great. I mean, shopping for car insurance can be complicated, and time consuming. It can also be iffy--if you've had unfortunate experiences with other companies. Chris quickly found me a really good price for car and rental insurance. He explained the nuance of different options so that I know I have the best coverage for my neeeds. Thanks a lot, Chris! I'll be sending my daughter to get insurance with you very soon. It's really helps to have an agent I can trust."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Chris Devito was able to make the process smooth, clear, and stress-free for you. Insurance can definitely feel overwhelming, so it’s great to know Chris helped you feel confident in your coverage and found you a great rate. Your trust means the world to us—and we truly appreciate the referral of your daughter. We’ll be here whenever you or your family need us!"
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Dawson Ramey

June 4, 2025

5  out of  5
rating by Dawson Ramey
"Chris was able to get me a lot of savings and took care of my quote within 20 minutes of calling. Customer service is top notch!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Chris was able to save you money and provide a quick, top-notch service. Your satisfaction means a lot to us. If you ever need anything else, don’t hesitate to reach out!"
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William Dyer

May 23, 2025

5  out of  5
rating by William Dyer
"My insurance office is great and Rachel Reeder is awesome and so helpful."
We responded:
"Thank you for the kind words! We're so glad to hear you’re happy with our office and that Rachel has been such a helpful part of your experience. She’s truly dedicated to taking great care of our customers, and your feedback means a lot. We appreciate your support and are always here whenever you need us!"
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Charles Johnson

May 20, 2025

5  out of  5
rating by Charles Johnson
"Kaylee was incredible helpful and made the process streamlined and efficient of switching insurance carriers. Communication was really good. Couldn’t be more thankful!"
We responded:
"Hi Charles, thank you so much for your kind words! We’re thrilled to hear that Kaylee made the process of switching insurance carriers smooth and efficient. Great communication is something we pride ourselves on, and we’re glad it made a difference for you. We truly appreciate your trust and look forward to serving you anytime you need us!"
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Mark Cortis

May 19, 2025

5  out of  5
rating by Mark Cortis
"Wonderful experience, very efficient and comprehensive work"
We responded:
"Hi Mark, thank you for sharing your wonderful feedback! It’s our goal to make every experience smooth and thorough for our clients. If you ever need any assistance, please don’t hesitate to reach out!"
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Georgianna Hodder

April 23, 2025

5  out of  5
rating by Georgianna Hodder
"Rachel is amazing!!!! She goes above and beyond for me every time. Super awesome lady. Thank you for everything you do."
We responded:
"Thank you so much for your wonderful words! Rachel will be thrilled to hear how much you appreciate her going above and beyond. We’re lucky to have her on our team and grateful for amazing clients like you!"
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Dorothy Robinson

April 15, 2025

5  out of  5
rating by Dorothy Robinson
"Very professional was able to explain the policy and working with me to get a good price with a bundle of services."
We responded:
"Hi Dorothy, thank you for the great feedback! We’re so glad we could help you find the right coverage at a great value. Taking the time to explain your policy and customize a bundle that works for you is exactly what we aim for. We appreciate your trust and look forward to continuing to serve you!"
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Matt

April 11, 2025

5  out of  5
rating by Matt
"Britney is awesome she helped me with all my insurance needs and I would recommend her to anybody that needs car insurance or any kind of insurance at all I give her five stars and even more"
We responded:
"Thank you for the great review! We’re so happy to hear that Britney took great care of you and helped with all your insurance needs. She truly goes above and beyond for our customers, and your five-star (and beyond!) recommendation means the world to us. We appreciate you! "
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Sam Felleke

March 27, 2025

5  out of  5
rating by Sam Felleke
"Brittany was very helpful getting my policy set up and answering all my questions. The policy was very price competitive and covered a lot, and I look forward to joining the state farm family."
We responded:
"Hi Sam, thank you for your feedback! We're thrilled to hear that Brittany was helpful in getting your policy set up and answering all your questions. We look forward to welcoming you to the State Farm family! If you need any further assistance, please don't hesitate to reach out. "
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Playoffperfect24

March 20, 2025

5  out of  5
rating by Playoffperfect24
"Go with kaylee!"
We responded:
"Thank you for the great review and kind words. We appreciate your support!"
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Playoffperfect24

March 20, 2025

5  out of  5
rating by Playoffperfect24
"Go with kaylee!"
We responded:
"Thank you for the great review and kind words. We appreciate your support!"
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Shannon Ostby

March 9, 2025

5  out of  5
rating by Shannon Ostby
"Kaylee McPharlin was amazing to work with, I was shopping around and she was the only agent who text me back because I’m so busy. She made it very easy for me and saved me hundreds of dollars when Progressive wouldn’t lower my insurance. Thank you Kaylee, you didn’t give up on me!"
We responded:
"Dear Shannon, Thank you so much for your kind words and for taking the time to leave such a positive review! We’re thrilled to hear about your great experience with Kaylee. Our team strives to provide exceptional service and it's fantastic to know Kaylee could assist you so effectively, especially given your busy schedule. We're delighted she could help you save money on your auto insurance. Your satisfaction is our top priority, and it’s wonderful to hear that Kaylee didn’t give up and provided the support you needed. Thank you again for your feedback and for choosing us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Best regards,"