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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

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What our customers say about us...

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Rob Stultz

October 2, 2026

5 out of 5 rating by Rob Stultz
"Brittany was THE BEST amazing price very easy to work with she went over every detail got me the best price that I've had in a long time this is a definite go to if you wanna save money customer service for second and none THANK YOU BRITTANY"
We responded:
"Hello Rob,

Thank you so much for the wonderful review! We’re thrilled Brittany made everything easy, explained every detail, and helped you find a great price. We’ll be sure to share your kind words with her. Thanks for choosing us—we truly appreciate your support!"
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Christina Stevenson

September 30, 2026

5 out of 5 rating by Christina Stevenson
"Michael’s office is great! Any time I’ve reached out to them they responded quickly and helped me handle everything so efficiently. His team members are all so respectful and professional! Any time I needed to make changes to my policies, they made the process as easy as possible and when I added new policies, they took the time to make sure they created the best coverage at the lowest price. I highly recommend them!"
We responded:
"Hello Christina,

Thank you so much for the wonderful review and recommendation! We’re glad our team has been responsive and made managing your policies easy. It’s always our goal to find coverage that fits your needs and budget. We truly appreciate your trust in our office and the team!"
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Shannon Jeltema

September 22, 2026

5 out of 5 rating by Shannon Jeltema
"We were shopping around for a new quote for auto insurance. Kaylee called and saved us a lot of money not only on our auto but homeowners as well. We are very pleased with her and Michael. Thank you both so much!! Highly recommend going through them for auto, home insurance."
We responded:
"Hello Shannon,

We are so pleased to hear Kaylee was able to help you save money on both your home and auto insurance! We are happy you chose to work with our office with so many options in the marketplace. We look forward to working with you! "
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Tom Williamson

September 4, 2026

5 out of 5 rating by Tom Williamson
"Highly recommend Lauren!"
We responded:
"Hello Tom,
Thank you so much for the kind words! We’re thrilled Lauren could help you find great insurance—and that you’d recommend her. We appreciate your trust in State Farm!"
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jillian rodney

September 4, 2026

5 out of 5 rating by jillian rodney
"Lauren was amazing and worked quickly and efficiently to get us a great insurance policy for home and auto! She also saved us close to $3000 per year. Highly recommend State Farm, but more importantly, I recommend Lauren!"
We responded:
"Hello Jillian,
Thank you, and we’re so glad Lauren could help! Your feedback means a lot. We’re happy you’re loving your new home and auto coverage and that she helped you find savings—close to $3,000 annually. We appreciate the recommendation and look forward to serving you again anytime you need us!"
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BarkerBones

September 1, 2026

5 out of 5 rating by BarkerBones
"Omg Kaylee at state farm went above and beyond. She took my progressive auto insurance bill that was just basic liability and turned it into not only auto but life and renters as well but cut my bill down from 450 to 150. Agent of the year."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Kaylee went above and beyond and helped you expand your coverage with auto, life, and renters—while also lowering your bill from $450 to $150. We truly appreciate your trust in State Farm and the kind words. We’re here for you anytime!"
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C Brown

August 31, 2026

1 out of 5 rating by C Brown
"Horrible service! Unprofessional,multiple screw ups!! They do not care about their customers just want your$$$. Will lie, and give you the run around. One agent is very rude, unpleasant to deal with. Due to them overtalking, and being impatient with customers. Please be careful do more research, before you choose this agency! You have been warned I wished someone would have warned me!!!! 😤😔"
We responded:
"Hi C Brown,

We’re sorry to hear about your experience. We take feedback seriously, and what you described is not the level of service we aim to provide. Because we’re currently unable to match this review to a specific transaction/appointment in our records, we can’t yet investigate the details.

If you’re willing, please contact us directly and include the date of your interaction and any reference information you have. We’d like the opportunity to look into what happened and make it right."
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kim kilander

August 18, 2026

5 out of 5 rating by kim kilander
"Kaylee was very helpful and patient with all my questions. She made my changing insurance very easy. If you are thinking about changing give her a call."
We responded:
"Hi Kim!

We truly appreciate your review. It means a lot to hear that Kaylee took the time to answer your questions and make your insurance update hassle-free. We’re here whenever you need us—thank you for the recommendation!"
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Rawan Abdulkader

July 15, 2026

5 out of 5 rating by Rawan Abdulkader
"Very smooth and professional."
We responded:
"Hi Rawan,

Thanks for taking the time to leave us a review. We’re pleased you were satisfied with the price and that everything went smoothly. We look forward to helping you again in the future."
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Jade Kritzman

June 23, 2026

5 out of 5 rating by Jade Kritzman
"Very helpful great customer service! Olivia got me a great price for full coverage and renters insurance!"
We responded:
"Hi Jade!

Thank you so much for your kind words! We’re happy to hear Olivia provided great customer service and helped you secure a great price for full coverage and renters insurance. We’ll be sure to pass along your compliments. Thanks again for choosing us!"
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Zia Haq

June 22, 2026

5 out of 5 rating by Zia Haq
"Kaylee is a fantastic person to work with."
We responded:
"Hi Zia!

We truly appreciate you taking the time to leave a review. Kaylee will be happy to hear this! We’re here whenever you need us."
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James Ray

June 15, 2026

5 out of 5 rating by James Ray
"Very patient and professional and will answer all your questions. By far the best agent i ever had."
We responded:
"Hi James,

We’re thrilled to hear we were the best agent you’ve ever had! Thanks for taking the time to leave this review—we’ll be sure to share it with our team."
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Mahmoud Seif-Elnasr

June 8, 2026

5 out of 5 rating by Mahmoud Seif-Elnasr
"I had a great experience with Olivia for the recent renter insurance. She explained everything clearly and in a professional way."
We responded:
"Hi Mahmoud,

Thanks so much for the review. It’s great to hear Olivia was able to walk you through renters insurance clearly and professionally. If you ever have questions in the future, we’re here to help!"
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Jewdi Reed

April 29, 2026

5 out of 5 rating by Jewdi Reed
"State Farm made the transferring of my insurance very easy. I also was able to save a substantial amount of money by switching. My agent was very friendly, knowledgeable and made me very comfortable by addressing all my concerns. Thank you State Farm!"
We responded:
"Hello Jewdi,

Thank you for sharing your positive experience! We’re delighted to hear that transferring your insurance was easy and that you were able to save a substantial amount by switching to State Farm. It’s wonderful to know your agent made you feel comfortable and addressed all your concerns. We truly appreciate your trust and look forward to serving you in the future!

Thanks again for choosing State Farm!

Best regards,"
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KJ K

April 11, 2026

5 out of 5 rating by KJ K
"I just.signed on with State Farm Insurance company for my home and auto. I spoke with Kaylee McFarlin. I really appreciated her work ethics. She was knowledgeable, professional, personable, patient and not pushy. All assets for an insurance agent. Thanks again."
We responded:
"Thank you so much for your kind words and for choosing State Farm for your home and auto insurance needs! We’re thrilled to hear that Kaylee provided you with knowledgeable, professional, and patient service. We truly appreciate your recognition of her hard work and dedication. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for trusting us!"
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Shelby Beatty

March 27, 2026

5 out of 5 rating by Shelby Beatty
"I was having issues with my policy (it had lapsed due to nonpayment because of debit card issues). Lauren helped with everything I needed, explained everything thoroughly so I knew all of my options and helped me choose the plan that worked for me as well as my budget. Thank you again!!"
We responded:
"Hello Shelby,
Thank you for the kind review! Lauren is amazing and we are so glad she was able to help you with your auto insurance and get you an affordable policy that will work for you! We look forward to helping you with all your insurance needs and working with you! "
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Lydia Nelson

March 24, 2026

5 out of 5 rating by Lydia Nelson
"Kaylee was super helpful! I received a call from her (I don’t usually answer random calls but I’m glad I did) and she then helped get me a better and lower price for my auto insurnace. She was able to communicate over text with me while I got some information ready and then we called to finalize everything so it was super convenient. I had Progressive but Kaylee helped me get a much cheaper and more comprehensive policy so I’m so grateful she called!!"
We responded:
"Hello Lydia,

Thank you so much for your kind words! We’re thrilled to hear that Kaylee was able to assist you in finding a more affordable and comprehensive auto insurance policy. At Michael Lantzy - State Farm, our goal is to provide personalized service and convenient communication options—whether by phone or text—to make the process as smooth as possible. We’re glad Kaylee could help you switch from Progressive and save on your auto insurance while getting the coverage you need. If you ever have questions or need further assistance with your State Farm auto insurance, don’t hesitate to reach out!

Thanks again for choosing State Farm!"
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Michael Yantek

March 21, 2026

5 out of 5 rating by Michael Yantek
"My experience with Lauren at State Farm insurance was great. Lauren made it easy to make a decision to switch my insurance needs. I look forward to a long successful relationship with the people at State Farm"
We responded:
"Hello Michael,

Thank you so much for your kind words! We’re thrilled to hear that Lauren made the process easy and that you feel confident in your decision to switch your insurance needs to State Farm.

We look forward to building a long and successful relationship with you as well. If you ever have any questions or need assistance, don’t hesitate to reach out!"
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Joel Werley

March 19, 2026

5 out of 5 rating by Joel Werley
"love doing business with these guys i switched from Farm Bureau i got better insurance and a way better rate not to mention the great customer service"
We responded:
"Hello Joel,

Thank you so much for your kind words! We’re thrilled to hear that you made the switch and found better auto insurance coverage and competitive rates with us. Providing excellent customer service and affordable insurance solutions is our top priority. We truly appreciate your business and look forward to continuing to serve your auto insurance needs!

Best regards,"
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Herberta Reynolds

February 27, 2026

5 out of 5 rating by Herberta Reynolds
"She was extremely helpful. Honest.and very knowledgeable. Last but not ....very Patient with while trying to get logged into my mobile account for State farm.. A raise us what she deserves and not a small One. Lol 😆 THX 😊"
We responded:
"Hello Herberta! Thank you so much for your kind words! I’m thrilled to hear that Lauren could help you with your mobile account and that you felt supported throughout the process. Your patience and positive attitude made all the difference! I really appreciate your thoughtful review and Lauren appreciated the “raise” recommendation—made us smile! 😊 Thanks again for choosing us!"
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William E Young

February 25, 2026

5 out of 5 rating by William E Young
"Kaylee was great and saved me quite a bit of money."
We responded:
"Hello William,

Thank you for your feedback! We’re so glad Kaylee was able to help you save on your auto insurance. If you ever have any questions or need further assistance, we’re here to help!"
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Heather Elefritz

February 24, 2026

5 out of 5 rating by Heather Elefritz
"Lauren is awesome"
We responded:
"Hello Heather,

We agree Lauren is amazing! We are so happy you were able to switch your auto insurance to our office. We look forward to working with you! "
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Mike Bess

February 17, 2026

5 out of 5 rating by Mike Bess
"Very kind, courteous and knowledgeable and got me a great price"
We responded:
"Thank you for your kind words! We’re thrilled to hear you had a positive experience and were able to get great coverage at a great price. We truly appreciate your trust and support!"
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Kenneth Bowman

February 6, 2026

5 out of 5 rating by Kenneth Bowman
"Very helpful and explained everything thoroughly."
We responded:
"Thanks so much! We’re happy we could help and answer all your questions."
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Shawna Finzer

February 2, 2026

5 out of 5 rating by Shawna Finzer
"Britney has been very helpful! She's very informative and Patient!

Thank you so much for accepting my need!!!!

Shawna M. Finzer"
We responded:
"Hi Shawna, thank you for the great feedback! Britney will be happy to hear this."